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Grievance Officer

Per DPDPA 2023 s.10 and SPDI Rule 5(9). Last updated: 2026-04-29.

This designation is part of pre-launch compliance preparation. The grievance officer email is monitored for incoming concerns even before public launch.

Asha is committed to addressing concerns about your personal data promptly and substantively. The following individual is our designated Grievance Officer under the Digital Personal Data Protection Act 2023.

Grievance Officer

Nishkaam Mehta
Data Fiduciary, Asha (working title)

Email: asha+grievance@nishkaam.com

Response acknowledgement within 24 hours. Substantive response within timelines specified by the DPDPA Rules.

File a grievance

Use the form below to lodge a grievance directly. You'll receive a confirmation email with a ticket reference and our resolution timeline.

By submitting, you consent to Asha processing the information above strictly for the purpose of investigating and resolving your grievance, in line with our Privacy Notice. We retain a hash of your IP and browser fingerprint for abuse prevention; we do not retain your raw IP. We do not share your grievance with third parties unless required by law or to deliver our resolution.

What you can raise with the Grievance Officer

How to escalate further

If you are not satisfied with our resolution of your grievance, you may approach the Data Protection Board of India established under DPDPA 2023, once it commences operations.

Other ways to reach us

For non-grievance support questions: asha+support@nishkaam.com

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